Support available Monday - Saturday

Contact Support

Request a review if your loan has not arrived within 2 hours.

Send your application details, M-Pesa payment screenshot, and a short message so support can review your request.

Review Request

If your loan is not received within 2 hours after paying the withdrawal fee, submit a review request below.

Email

support@zambialoans.com

Include your application reference when available.

Status

Already applied? Check your application using the same phone number you submitted.

Check status

Request Application Review

Use this form only if you paid the withdrawal fee and did not receive your loan within 2 hours.

Upload a clear screenshot or PDF showing the payment confirmation.